Salesforce
@salesforce
AI agents for nonemergency policing — so police teams can stay focused on emergencies
@ThamesVP + @HantsPolice built Bobbi with Agentforce to handle nonemergency support and case updates.
The results:
• 200+ conversations/day
• 75% resolved autonomously
• £1.4M in cost avoidance
• 97% lower cost per interaction
That’s more capacity for the calls that need a human most